I needed to have the PC of a friend cleaned up and optimized. The end client is a person who doesn’t much care how a PC works, more that it does work. Her PC had been very unstable due to a lack of maintenance and few resources.
Jeff was able to remotely make her PC work better than the day it was new. He also taught her how to check for open applications (something very basic, but if you don’t know it, your computer runs slowly).
In less than two hours, Jeff transformed the PC from paperweight to a useful tool again.